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Getting Real
According to http://gettingreal.37signals.com/toc.php, Getting real is a smaller, faster, better way to build software. It is about skipping all the stuff that represent real and actually building the real thing. It’s cheaper. It is less in a way that less of everything that is not essential.
Getting real starts with the interface, the real screen that people are going to use. This lets us get the interface right before you get the software wrong. Basically it start backwards.
All in all, getting real delivers what the customers really need and eliminates anything that they don’t.
37 signals
37 signals is a small team that creates simple, focused software.
Basically 37 signals build products that work smarter, feel better, allow you do things your way and it is easier to use.
Caveats, disclaimers, and other preemptive strikes
Getting Real, every now and then receive complaints. Here are responses to some complaints:
Getting Real is a system that’s worked terrifically for us. Many of these concepts have been around in one form or another for a long time. If you’re company runs on long term schedules with big team, there are still ways to get real. The first step is to have smaller units.
It is said that to beat your competitors you need to one-up them. This one-upping state of mind is a dead-end. A defensive company can only think behind and not think ahead. They just follow.
To beat a competitor, do less. Try solving simple problems and leave the huge problems to others. Try downing instead of one-upping.
What’s Your Problem?
A great way to build software is to start solving your own problems.
When you are solving your problems, you create tools that you are passionate about. Passion means you’ll truly use it and care about it.
Fund Yourself
The first priority of many startups is acquiring funding from investors.
Outside Money is Plan B
But do remember that if you get your funds from outsiders you’ll have to pay them back and so expectations are raised.
I read about what Jake Walker, has started one company with investor money (Disclive) and one without (The Show), said as he discusses differences between two paths.
“The root of all the problems wasn’t raising money itself, but everything that came along with it. The expectations are simply higher. People start taking salary, and motivation is to build it up sell it, or find some other way for the initial investors to make their money back. In the case of the first company, we simply started acting much bigger than we were – out of necessity… “
Fix Time and Budget, Flex Scope
A way to launch on time and on budget is to keep them fixed. Never throw more time or more money at a problem, just scale back the scope.
If you can fit everything in within the time and budget allotted then don’t expand the time and budget.
Benefits of fixing time and budget:
Have an Enemy
Projects turn out better when everyone takes collective ownership of the process.
But do remember that it is important not get too obsessed with the competition. Overanalyzed other products and you’ll start to limit the way you think.
Its shouldn’t be a Chore
it should be your passion.
Enthusiasm manifests itself readily of course, but indifference is equally indelible. If your commitment doesn’t encompass a genuine passion for the work at hand, it becomes a void that is almost impossible to conceal, no matter how elaborately or attractively designed it is.
—Khoi Vinh
The leaner you are, the easier it is to change.
What’s the big idea?
The vision will guide your decisions and keep you on a consistent path. A vision should be brief and concise. One sentence would be enough but it should be direct to the point. Before you start designing or coding anything you need to know the purpose of your product, the vision.
Make Mantra
Organizations need guideposts. They need an outline; employees need to know each day when they wake up why they’re going to work. This outline should be short and sweet, and all encompassing: Why do you exist? What motivates you? I call this a mantra — a three or four-word description of why you exist.
—Guy Kawasaki, author (from Make Mantra)
For example, do not worry if you lack programmers. If you think that you need 10 programmers but the truth is your 3 programmers are quite enough since you just started. Just don’t search problems in your company’s future life, just focus on its life today.
Bottom Line: Make decisions just in time, when you have access to the real information you need. In the meanwhile, you’ll be able to lavish attention on the things that require immediate care.

Half, Not Half-Assed
Stick to what is really essential. Trim features down and basically you will come up with the most essential parts.
Start off with a lean, smart app and let it gain traction. Then you can start to add to the solid foundation you’ve built.
It Just Doesn’t Matter
Most of the time you spend is wasted on things that just don’t matter. If you can cut out the work and thinking that just don’t matter, you’ll achieve productivity you’ve never imagined.
Start With No
“We Don’t Want a Thousand Features”
Steve Jobs gave a small private presentation about the iTunes Music Store to some independent record label people. My favorite line of the day was when people kept raising their hand saying, “Does it do [x]?”, “Do you plan to add [y]?”. Finally Jobs said, “Wait wait — put your hands down. Listen: I know you have a thousand ideas for all the cool features iTunes could have. So do we. But we don’t want a thousand features. That would be ugly. Innovation is not about saying yes to everything. It’s about saying NO to all but the most crucial features.”
—-Derek Sivers, president and programmer, CD Baby and HostBaby
(from Say NO by default)
Hidden Costs
Expose the price of new features
Although the cost already passed the “no” stage, still you need to expose its hidden cost.
Can You Handle It?
Build something you can manage
In any business, it is important that everything you produced must be managed well.
Bottom line: Build products and offer services you can manage. It’s easy to make promises. It’s much harder to keep them. Make sure whatever it is that you’re doing is something you can actually sustain — organizationally, strategically, and financially.
Human Solutions
Make your software general so everyone can find their own solution. Give people just enough to solve their own problems their own way. People figured out how to solve issues on their own.
Do the best job you can with the root of the problem then step aside. People will find their own solutions and conventions within your general framework.
Forget Feature Requests
In forums, we often see customer’s requests like they think that a certain product can improve if they include this and that. But remember that the first response is “no”. Keep in mind that you have a vision and you must stick with it. Basically if a customer request is really essential, sooner or later it will bubble up and you can definitely know if it is really important.
Hold the Mayo
Ask people what they don’t want
Innovation Comes From Saying No
[Innovation] comes from saying no to 1,000 things to make sure we don’t get on the wrong track or try to do too much. We’re always thinking about new markets we could enter, but it’s only by saying no that you can concentrate on the things that are really important.
—Steve Jobs, CEO, Apple (from The Seed of Apple’s Innovation)
Race to Running Software
Running a software is said to be the best way to build momentum. The very first day, ideas should be formalized. You can even skip details, do less and even take short cuts as long as it can runs the software faster. “Running a software is real.”
The Real Thing Leads to Agreement
When a group of different people set out to try and find out what is harmonious…their opinions about it will tend to converge if they are mocking up full-scale, real stuff. Of course, if they’re making sketches or throwing out ideas, they won’t agree. But, if you start making the real thing, one tends to reach agreement.
Christopher Alexander, Professor of Architecture
Rinse and Repeat
You don’t need to aim for perfection on the first try because you know that you will do it again later. Learn from feedback and comments and then start perfecting your work.
From idea to implementation
In any projects, you definitely start with ideas. You think of a subject or topic. You let details flow into your mind. Together with your team, you are brainstorming.
When these ideas are being planned like how will you do t, when, where, etc. That is the time that you are sketching your ideas or you are now starting to plan it.
When creating a HTML screens, you should get something real posted so that anyone can see what it looks like on screen.
The coding part is where you code your ideas.
During this whole process remember to stay flexible and expect multiple iterations. You should feel free to throw away the deliverable of any particular step and start again if it turns out crappy. It’s natural to go through this cycle multiple times.
Avoid Preferences
Preferences are also evil because they create more software. More options require more code. And there’s all the extra testing and designing you need to do too. You’ll also wind up with preference permutations and interface screens that you never even see. That means bugs that you don’t know about: broken layouts, busted tables, strange pagination issues, etc.
We may think that customers see preferences as a blessing but the truth is, for a customer, having a lot of option are a headache. Be direct and straight. Just make a decision.
“Done!”
Done means you have completed something. It means something has already been accomplished. They said that think of it as a magical word. Yes, maybe because now your work is fully completed. It does not necessarily mean that you make all your decisions and work right. For now it may work but as soon as you realized that there is something wrong, you can actually go back and revise it.
Accept that decisions are temporary. Accept that mistakes will happen and realize it’s no big deal as long as you can correct them quickly. Execute, build momentum, and move on.
Test in the wild
There’s no substitute for real people using your app in real ways. Get real data. Get real feedback. Then improve based on that info.
Shrink your time
In doing your job, try to shrink or break down time frames into smaller chunks. Keep dividing it into smaller and smaller details and until you can handle it well.
Unity
Most companies have different departments. Each department has specialization. It is true that if one has a smaller task, he can do it well and sometimes perfect. But it also creates a situation where staffers see just their own little world instead of the entire situation. The people or your workers should have unity in them so that they can create harmony. Having a harmony in the work area may avoid lack of knowledge and can lead to delivery of better performance.
Alone Time
Most of us get our work gone when we are not bothered by others, when we are in the mood. The alone time is when no one is bothering you and then you can do whatever your tasks are. We you get in the zone, it is where you are very passionate about what you are doing.
It is important that each of us have this “alone time”. In your work, give yourself like 4 hours to be alone. Shut up and start working. Receive no calls and text, talk to nobody. In this set up you can surely get your job done.
Meetings are Toxic
In every business or company, we often hear the word meeting. Business meeting occurs when there are certain factors in the business are not clear. Meetings usually take an hour or more. You can actually hear presentation of new projects, defenses and even debates. But after the talking part, that is the only time when people start working. Instead of spending an hour or more in dull meetings, try to use this time to go into action. Be productive.
Meetings are not avoidable. But it can be modified. Try communicating via YM or texting rather than spending time debating. Just be straight forward. If it is really necessary to meet personally, have a 30 minute meeting. Short and straight forward communication.
Seek and Celebrate small victories
When you are developing a new system, it just can’t be launch after a month. Only after you launched it, there you can celebrate. No one wants to just work their minds off 24/7. Of course each one of us needs to lighten up sometimes. Instead of waiting the product launching day, have some small victory celebration. For example, when you add a unique feature on your system, celebrate for it. At least you have this mini celebration to look forward to every time you get your job done.
Hire Less and Hire Later
Small and even big companies don’t need that much people as they think. Let say you have the 100 best employees in the world, still you can’t say that your company would not encounter any problems. The training part and even how all these people can achieve harmony to work perfectly. When you fired someone or someone resigned for his job, don’t immediately search someone for replacement. Look at your people; if they can do the job well less one person, then you definitely do not need another one.
Kick the Tires
Ever heard of the term “test drive”? They say when you want to know the capacity of a person, take him out to the real world. When you see a potential team, give them the chance to work in the real world. Surely, you need to guide them, but thru this test drive you will know each of their capacity.
Actions, not Words
When hiring or promoting someone to be in a technical position, companies often look at resumes and references. But these are said to be silly in a lot of ways.
Open source is said to be the most efficient way when you want to hire technical people. With these, you can track someone’s work and contributions. You can judge them based on their works or their actions rather than what they say or their words.
Here are some important factors you need to look in when you want to hire the right people for a technical position:
Get well rounded individuals
Small teams can’t afford to have many employees. Any company doesn’t need to have workers who only specialized to one thing and doesn’t have any ideas one other things. Companies need to have someone who can do multi tasking. Well of course it can save them a lot of salary expenses but at the same time it can make their employees well rounded.
You can’t fake enthusiasm
It is better to hire an average happy individual rather than unhappy expert. Find someone who shows enthusiasm at work and eagerness to learn new ideas. Try to find someone who can definitely fit your team.
Wordsmith
Hire good writers. Well it does not really matter if he is a programmer, analyst or developer. A good writer is also said to be a good communicator. Surely he can write what he thinks and feels and with these, he can definitely explain it verbally. A good writing leads to effective, concise code, email, etc.
Interface First
Design your interface first. Basically start with what people are going to see and use. Designing it does not necessarily coding and doing it in the computer. You can use paper and pencil to come up with a design that people would love to see.
Epicenter Design
Start with what is really essential. In the example from the reading, when making a blog post, start working with the blog itself rather than doing the sidebars, headers, etc. Do the essentials first before the extras.
The three state solution
The Blank Slate
Here are some reasons why you need to include a blank slate:
Get Defensive
When you launch something, surely it goes under several testing. But the fact is customers can still encounter problems. The defensive design is somewhat compared to defensive driving. Defensive driving is when you keep any eye for any problems you might encounter while driving. Defensive design is like keeping an eye for any problem you can encounter that can cause visitors confusion and frustration.
Remember: Your app may work great 90% of the time. But if you abandon customers in their time of need, they’re unlikely to forget it.
Copywriting is Interface design
Good writing is good design. When you design, basically designs are not just animation, features, effects, pictures, etc. Letters are automatically involved. Some of the developers think that if they use jargon or highfaluting words, people may tend to think that they are unreachable. People can get confuse. Try using language that all of us can understand so that confusion won’t take place.
One interface
Most of the companies develop an admin screen, which is use for updating, edit, delete, etc. and the user screen, the one that people can visit. Having two different screens can encounter several problems like tax, etc. If you only have one screen that can be use, it is much better because the fewer screens you have to worry about, the better they’ll turn out.
Less Software
“.. Keep your code as simple as possible.” When you keep on revising, the more complex and complicated your product will be. Remember that you have a scope and in that scope are the limitations and main purpose of your product.
without having to change boatloads of code.
Optimize for happiness
It is important that when you work, people should be comfortable. When you use a language, you must think if your people can really work on it. If the workers are comfortable, they can write simply and readable codes. They can execute it properly and surely they can really do their job well.
Code Speaks
Listen up
Open Doors
“Don’t try to lock-in your customers. Let them get their information when they want it and how they want it.:
There’s Nothing Functional about a Functional Spec
Spec documentation is a blueprint or outline. A functional spec is said that it usually wind up having nothing to do with the finish product. They are not the real thing that you’ll be working on. It is just a piece of paper so there’s no need to spend so much time and effort making this.
Don’t do Dead Documents
Build, don’t write. Do not waste time on making documents that are unnecessary. It is just a waste of time.
I can’t even count how many multi-page product specifications or business requirement documents that have languished, unread, gathering dust nearby my dev team while we coded away, discussing problems, asking questions and user testing as we went. I’ve even worked with developers who’ve spent hours writing long, descriptive emails or coding standards documents that also went unread.
Webapps don’t move forward with copious documentation. Software development is a constantly shifting, iterative process that involves interaction, snap decisions, and impossible-to-predict issues that crop up along the way. None of this can or should be captured on paper.
Don’t waste your time typing up that long visionary tome; no one’s going to read it. Take consolation in the fact that if you give your product enough room to grow itself, in the end it won’t resemble anything you wrote about anyway.
Tell me a quick story
Think strategy, not tactics. When you are about to write new features or concept of a product, it is better to write a brief story about it. Avoid using technical terms and making it as an outlined document. Use common terms that anyone can understand and appreciate.
Use Real Words
By not having the imagination to imagine what the content “might” be, a design consideration is lost. Meaning becomes obfuscated because “it’s just text”, understandability gets compromised because nobody realized that this text stuff was actually meant to be read. Opportunities get lost because the lorem ipsum garbage that you used instead of real content didn’t suggest opportunities. The text then gets made really small, because, it’s not meant to be used, we might as well create loads of that lovely white space.
Personify your product
Think of your product as a person. Keep these traits as the product is built.
Free Sample
Basically in order to attract customers, you should entice them. An example given in the reading is apple itunes. Itunes is free software that you can download in the internet. In this strategy, Apple also commercializes or advertises their product, I pod.
Easy On, Easy Off
From signing in and signing out from a site, it should be easy. Most people prefer fast and the simplest app.
Don’t hold users against their will. If they want to leave, let them pick up with all of the content they created while they were on your site and leave…for free… You have to let the barn door open and focus on keeping your customers fed, so they want to come back, instead of coming back because they’re stuck
Silly Rabbits, Tricks are for kids
Don’t try to find “tricky” ways to get more cash. Earn it.
A Softer Bullet
When you are about to deliver bad news, make it as painless as possible by making plenty of advance notices.
Basically, this chapter tells us application builders, to formally and beautifully, tell
the people about your application. In order to do so, Getting Real suggests that we should
go from a teaser, to a preview then launch. Hollywood style! With this kind of style, it
will attract people at the same time, you will know if your application clicked or not. At
least, you haven’t actually released your application yet. Instead of releasing it without
knowing if it will click or not. Like what Getting Real said: “If an app launches in a forest
and there’s no one there to use it, does it make a noise? The point here is that if you
launch your app without any pre-hype, people aren’t going to know about it.ut any pre-hype,
people aren’t going to know about it.”
You should also need a powerful promo site in order for the people to know what your application
can do. Based on Getting Real, you need the following in order to have a powerful promo site.
The following are:
* Overview: Explain your app and its benefits.
* Tour: Guide people through various features.
* Screen captures and videos: Show people what the app actually looks like and how to use it.
* Manifesto: Explain the philosophy and ideas behind it.
* Case Studies: Provide real life examples that show what’s possible.
* Buzz: Testimonial quotes from customers, reviews, press, etc.
* Forum: Offer a place for members of the community to help one another.
* Pricing & Sign-up: Get people into your app as quickly as possible.
* Weblog: Blogs keep your site fresh with news, tips, etc.
After doing all that, you now need to put up a site wherein people can enter their email
addresses if they are interested with the application. With that kind of foundation, you can
go rolling anytime. You can also put up a site where people can learn on how you came up with
the application.
Last but not the least, give your application a name wherein it will forever be stuck on
people’s minds. It should be a catchy one and easy to remember. Getting Real suggests that
it should’nt be too descriptive. The shorter, the catchier, the more memorable, THE BETTER!:)
This chapter basically tells us on what way we should build our product and how to control it after release. In the first part, feel the pain, it says there that when building something, you as a member of the team, should be aware on what is really happening around. When you are a programmer, it is also necessary that you have knowledge about the design of the product, who is your customers, what is the scope of your product, etc. As a programmer, your job does not end on coding alone. You should also know how to deal with the clients and other stuff that your group does. In dealing with your customers, you should be polite. Releasing the product is not the end of your project life cycle. You also need to support the users or your clients. You should guide them properly on the basics like how to use or run the system. Manuals are often comes hand in hand with any product that we purchase. It is where we can read on how to use what we bought. In this chapter, it is said that try building a zero manual product. It means that build a product that is so simple and user friendly so that customer can easily get used to it. But I think when you build a product that has no manual; you should open your lines for customers’ tons of questions. You don’t need to please them just be honest and just answer up straight. For example, you experiencing some technical problems, you should inform your customers right ahead before they start to panic and believe me it will cause your company a lot of troubles and worries. But when you think that it is more work loaded when you set up a huge technical support center, you can just open up a forum online. There a customer can post his own reaction over the product and can also advise other customer.
To summarize it all up, this chapter talks about a few more steps before launching your
application. The first and second link talks about pre-launching the application. Getting Real
tells us readers that we should have a One-Month TuneUp before launching your application. You
have to test your application in order to tell whether the application is up and running.
With this kind of pre-launch, at least you still have time to may minor changes before the grand launch
starts.
The second link talks about not making “beta” an excuse. This link focuses on the word
imperfection. Getting Real tells us that we shouldn’t be wasting our time perfecting our application,
because it will never happen. There are no such thing as a perfect application. We cannot satisfy
every people. Some may think that this looks good with your application, others may say that it doesn’t.
Perfect Applications is a fantasy.
As I said in awhile ago, you cannot please everyone. There will come a time wherein
bad comments will arrive. You just have to “ride the storm”. Do not let them get to you. Do not ever
let them bring you down but use them as a motivation to keep you going. To help you make a better
application.
The next link talks about knowing who your competitors are. You have to know them too so that,
you too may get some tips which will help you with your application. I am not saying that you will
get his/her idea. I am just saying that you may learn from your competitors. To learn from them,
Getting Real suggests that you, as an application maker, should indulge yourself with other applications
which may help you track your competitors.
Lastly, keep an open mind!:) With this kind of mindset, you are not just focusing yourself to this kind
of system. At least, when new trends show up, you are aware of it.
Conclusion
Chapter 16 is the conclusion chapter of getting real. Basically, this part summarizes all the chapters of the reading. It recalls on how to start your app, how to handle the people, how to multi task, etc. The first chapter tells that getting real starts on how to create a software backwards. Meaning creating first what will the end user will see or experience rather than starting with what the user will not be able to appreciate. The book also tackles on how to handle your people. Every people in the team should be working. Working in a way that a programmer should not always spend his time in front of the computer screen but he should also have knowledge on how to talk to clients. Every one on the team must multi task. It is also said in the book that a small company and small software has an advantage over big company and big software. There are a lot of insights we can get from this book. After reading and understanding all of the terms and insights in this book, you can now start your engines and build your own software.
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私の名前は大塚ヒカルです。
私はこの物語を翻訳するのオンライン翻訳を使った。
いくつかの文法の間違いを私にしてくださいクマ。
どうもありがとうございます。
タイトル: Printcrime
(性質の雑誌、2006年1月)
著者: Cory Doctorow
警察は私が8歳だったときに私の父のプリンターをこわした。 私はマイクロウェーブの中のフィルムのような目的の熱い感じを覚えている。 私はまた彼が新しい事でそれを満たした、ように新しい暖かい感じ焼ける集中するように彼がそれから出て来た目的の方法を覚え。
警察は振れる警棒が付いているドア拡声器を通して令状の言葉を暗誦するそれらの1を通って来た。 私の父の1人の顧客は彼を裏切った。ipolice は高級な医薬品で支払った — 性能の増強物、記憶補足、新陳代謝のブスター。 カウンター上の幸運を要した一種の事; あなたの台所を大きく、肉付きがよいいボディ、方法で得た何でもおよびだれでもこわす空気を通って笛を吹く堅い警棒の突然のクラッシュで満たしてもらう危 険を気にしなかったらあなたが家庭で印刷できる一種の事。
警察は私の祖母の車を破壊した。 彼女が故国から持って来た車。 それらは窓上の私達の小さい冷却装置そして清浄器の単位をこわした。 私の小さい鳥によっては大きいのとして追い出された彼のおりのコーナーに隠れることによってプリンターワイヤーの悲しいもつれに死がフィート押しつぶした ほとんどを脱出した。
私の父にした何を。 私の父がされたときに彼はであり全体のラグビーの側面と乱闘するのよう。 それらは車の彼を投げたと同時に彼にドアを持って来、人々が彼でよい一見を得ることを可能にした。 その間ずっとスポークスマンは私の父の組織罪密売操作が禁制品の少なくとも20,000,000に責任があるように、そして私の父が阻止に抵抗した絶望的 な悪人であるように世界に言った。
私はちょうどだれでも私達の小さく平らで、私達のひどく、男らしい財産を見、組織犯罪の重要部品の家と誤解できるかいかに、スクリーンのそれを見、疑問に 思う居間の残物の私の電話からのそれをすべて、いかに見た。 それらはプリンターを取り去った、当然、それ表示される人々のためのトロフィを好めば。 その少しは台所の神社恐ろしく空だったようである。私が自分自身を目覚ませ、平たい箱を取り、そして私の不運で小さい鳥を救助したときに、私は混合機をそこに置いた。 それは印刷された部品からなされた、従って私が新しい軸受けおよび他の可動部分を印刷する必要がある前にだけ月を持続させる。その当時、私は離れて取り、印刷できる何でも組立て直すことができる。
私が18を回したまでに、刑務所から私の父を許可して準備ができていた。 私は3回彼を訪問した — 私の第10誕生日、彼の第50で、私の母が死んだ時および。 それは私が最後に彼に会って彼が悪い形にあったから2年であり。 刑務所の戦いは柔軟のを彼に残し、彼は彼の肩に見た彼にあったようにによってそう頻繁にあった。私は私達が中行き、階段を持ち上げると同時にタクシーが財産の前の私達を落とした、台無しになったこれ跛を引いている骨組からの私の間隔を保つことを試みられてときに戸
惑って。
私の父は座り、私がスマートな女の子であると彼は私に言った。 私の父は私が彼にプリンターおよび他の事をどこに得ることができるか私が知らないかどうか私に尋ねた。
私は握りこぶしに私の手を従って堅い私のやしに切られた私の指の爪絞った。 私は私の目を閉めた。 ” 10年間刑務所にあった。 10年より多くの混合機および医薬品、より多くのラップトップおよびデザイナー帽子印刷するためにもう危険にさらそうとしているか。”
彼はにやにや笑った。 彼は彼が愚かではないと言った。 彼は彼のレッスンを学んだ。 投獄されする価値があるラップトップまたは帽子がない。 彼はまた彼がその屑のどれも印刷しようとはしていないと決して再度言わなかった。 彼はお茶を食べ、次にそれがウィスキー、一口および長い、満足する発散だったようにそれを今飲んだ。 彼は彼の目を閉め、彼の椅子で傾いた。
彼は私が彼の近くに来ることを許可した。 彼はその私に彼が10年間刑務所にいる間、彼が決定した事をささやく。
私は次々に挙げることについての彼罪があるの感じた。 彼は彼のロッカーから離れて、その多くだった明確いた。 神は彼が刑務所で入ったものを知っていた。
私の父は言い彼がとより多くのプリンターを印刷することを行く。 皆のための1つ。 それは投獄されする価値がない。 それは何でもの価値がない。